Field Collection Remedial Officer - Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung)

Join PT Mitra Solusi Lelang as a Field Collection Remedial Officer in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to contribute to the financial services sector while experiencing the beauty and culture of Bali. As a Field Collection Remedial Officer, you will play a crucial role in recovering overdue payments and maintaining strong customer relationships. Our company is dedicated to providing exceptional service and support to our clients, and we are looking for a passionate and detail-oriented individual to join our team.

In this role, you will be responsible for visiting customers' locations to collect overdue payments, negotiate settlements, and provide personalized solutions to resolve financial issues. You will work closely with our collection team and utilize various tools and software to manage your tasks efficiently. With your strong communication skills and ability to build rapport, you will help our clients regain financial stability and improve their credit standing.

📋 Tanggung Jawab Pekerjaan

• Visit customers' locations to collect overdue payments and negotiate settlements.
• Utilize collection software such as Salesforce and QuickBooks to track and manage accounts.
• Provide personalized solutions and financial advice to resolve customer issues.
• Build and maintain strong relationships with customers to ensure their satisfaction and cooperation.
• Collaborate with the collection team to achieve daily and monthly targets.
• Prepare and submit detailed reports on collection activities and outcomes.
• Maintain accurate and up-to-date records of all collection activities.
• Adhere to company policies and procedures, including data privacy and security measures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in collections or a related field.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Familiarity with collection software such as Salesforce and QuickBooks.
• Valid driver's license and reliable transportation.
• Excellent customer service skills and a customer-centric approach.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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