Hotel Concierge - Luxury Hospitality Career in Bali

Join Aston Hotels and elevate your career in the dynamic world of luxury hospitality! As a Hotel Concierge, you will be the face of exceptional guest service, ensuring every visitor experiences the warmth, efficiency, and personalized attention that define our luxury properties in Bali. From the vibrant beaches of Kuta to the serene landscapes of Ubud, you'll be at the heart of Aston's commitment to creating unforgettable experiences.

In this role, you'll handle a variety of guest requests, from arranging transportation and tours to securing reservations at top restaurants and organizing special events. Your ability to think creatively and anticipate needs will set you apart, while your professionalism and hospitality will leave a lasting impression on our guests.

This is your chance to grow in a supportive environment where your skills and passion are valued. With Aston Hotels, you'll have access to ongoing training, career development opportunities, and the chance to work in some of Bali's most stunning locations.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional guest service by greeting and assisting guests with check-in and check-out processes
• Handle and coordinate guest requests, including transportation, tours, and event planning
• Assist with room service orders and ensure timely delivery
• Manage and maintain guest records, including preferences and special requests
• Act as a point of contact for local information, including restaurants, attractions, and activities
• Ensure the cleanliness and presentation of hotel lobbies and common areas
• Assist with inventory management and restocking of concierge supplies
• Promote Aston Hotels' services and amenities to guests and ensure their satisfaction

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or a related field
• Proven ability to work well under pressure and meet tight deadlines
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Fluency in English and Bahasa Indonesia
• Ability to work flexible hours, including weekends and holidays
• Valid driver's license and clean driving record
• Willingness to travel and work in multiple locations across Bali

🛠️ Keahlian

Lowongan Terkait